Undergraduate advising

The College of Global Futures Student Services Center provides quality academic advising and support services to promote student success. We are here for undergraduate students who are pursuing or are interested in academic programs offered through our three schools:

  • School for the Future of Innovation in Society.
  • School of Sustainability.
  • School of Complex Adaptive Systems.

Schedule an appointment

To schedule an appointment with our undergraduate academic, student engagement, internship, or career advisors, use the button below.

If you need assistance scheduling, please call 480-727-6963.

Visit campus

If you would like to visit campus and take a tour of ASU, please start here.

Office hours

Monday – Friday (excluding university holidays) 9:00 a.m. to 4:00 p.m.

Located on the fourth floor of Rob and Melani Walton Center for Planetary Health, 400L2.

We require students to make an appointment so time can be set aside to answer their questions or utilize the drop-in hours noted below. Please have your 10-digit ASU ID number available.

Drop-in advising

Wednesdays, 9 a.m. – noon (Arizona standard time)

Drop-in advising is available via Zoom, in-person, and by phone on a first-come, first-served basis.

Drop-in advising is for quick questions only, and meetings typically last fewer than 10 minutes. If the advisor determines your situation needs more time, they will help you schedule a follow-up appointment.

Click here for access instructions.


Drop-in meetings end at noon. Those accessing the Zoom link between 11:30 and noon may be asked to schedule an appointment, depending on the number of students still waiting.

It is important to us that we provide access to advisors on a consistent basis. On rare occasions, however, drop-in hours might be canceled at the last minute in the event of advisor’s absence or if otherwise necessary.

Contact us

College of Global Futures Student Services Center


The Rob and Melani Walton Center for Planetary Health, 400L2

Current undergraduate students: [email protected]

Other inquiries: [email protected]

If you would like to visit campus and take a tour of ASU, please start here.

Your advisors

Paula Balzer

Academic Success Advisor, College of Global Futures

[email protected]


Sheryl Nelson

Academic Success Specialist, College of Global Futures

[email protected]


Elisha Thompson

Academic Success Advising Coordinator, College of Global Futures

[email protected]

Beth Volker

Assistant Director, Undergraduate Academic Services, College of Global Futures

[email protected]


Students are encouraged to meet with an advisor at least once each semester.

If you have a quick question, you can email [email protected].

Please provide your 10-digit ASU ID.

Be prepared when meeting or contacting an advisor. For example, have your ASU ID with you, make a list of questions, and review your unofficial transcript and/or your Degree Audit Report (DARS) through MyASU. Know why you want to meet with an advisor and prepare necessary materials for the meeting. If you are a transfer student, please come prepared with information about your transfer coursework. It is recommended that you also bring something with which to take notes.

Undergraduate advising philosophy

Our goal is to assist students in achieving their personal, educational, and career goals while becoming self-directed, life-long learners. As your academic advisors, we are here to:

  • Help you navigate your undergraduate education at ASU.
  • Assist you in setting achievable academic and career goals.
  • Facilitate your understanding of university and academic program requirements, policies and procedures.
  • Teach you how to find available resources both inside and outside of ASU that will enhance your education.
  • Assist you in identifying other experiences that will strengthen your ability to obtain your goals.
  • Evaluate your progress toward degree completion.

Responsibility of the advisee

Students have responsibilities when it comes to the advising they receive as undergraduates in our programs.

  • Obtain and utilize the appropriate information needed to assume final responsibility for your own course scheduling, program planning, and successful completion of degree program requirements.
  • Learn the university and school policies, procedures, and guidelines.
  • Learn and understand the requirements for your degree and major.
  • Be prepared when meeting or contacting an advisor.
  • Seek assistance and resources for all aspects of your undergraduate experience, not just when you encounter a problem.
  • Consult with your academic advisor regularly, or at least once each semester.